Terms & Conditions

Terms and Conditions

QUALITY STANDARDS

All work is carried out in accordance with BS7671 (IET Wiring Regulations 18th Edition).

Domestic installations.  The installation will comply with Part P of the Building Regulations (2005).

Where required, on completion Bright Spark Electrical Services (Bright Sparks Commercial Ltd) will issue the relevant certification and inform your local building control office of the nature and extent of the works carried out.

GUARANTEE

Bright Spark Electrical Services guarantees all work for a period of 12 months from completion, provided that the work is not altered or interfered with in any way (including third party repairs).

Materials and components are subject to manufacturer's warranty.

All Domestic installation work is covered by the NICEIC 6 year insurance-backed Warranty Scheme.

DISRUPTION

Power may be shut off as the work is carried out and a temporary supply maybe fitted.

Flooring may be lifted to provide access. In order to run new cables the contractor may need to open channels in the ceilings and walls, we will fill these channels to a bonding coat only.

The above may not apply to every project and your electrician will advise you on the day.

DAMAGE

Bright Spark Electrical Services will take every care to avoid damage during the execution of works, however, dependent on the age of the property and the type of work contracted it is possible that some slight damage may be inevitable, i.e. cracking or breaking of dried floorboards, cracks to plaster near channelling, carpets not refitting tightly.

We cannot be held responsible for repairs to such damage.

PAYMENT

Bright Spark Electrical Services, will require the full payment of submitted invoice and this required when the works have been completed.

Interim / Prepayments should these monies are not paid / dellayed, we will not return to complete any further works until paid in full.

Upon completion, the balance of the monies owed will become due.

Larger projects may require interim payments, and this will be agreed in advance. Bright Spark Electrical Services accept most methods of payment including BACS, Cards and Cheques.

All materials including fittings, cables and other components remain the property of Bright Spark Electrical Services until full and final payment is made.

Any problems with goods supplied or work done must be reached to us in writing within 7 days of receipt of invoice.

In the event of non-payment for whatever reason, all legal fees & recovery costs will be met by the debtor.

Please note that all invoices not settled within our payment terms will be referred to our Debt Recovery Agents, and will be subject to their surcharge plus VAT in lieu of recovery charges.

WORKING PRACTICES

1. Additional works (that is, those not specifically noted in our Quotation / Estimate / Invoice ) will be subject to charges at our normal rate per hour.
2. All fittings remain the property of Bright Spark Electrical Services until full and final payment is received.
3. All fittings and components provided as white plastic conforming to the relevant British standards (unless otherwise stated).
4. Where making good is necessary, Bright Spark Electrical Services will make good to a bonding coat finish only. This will require a smooth coat once dry, smaller works will have a light plaster fill with final decoration / filling by others / yourselves.
5. Bright Spark Electrical Services will provide materials and labour unless otherwise stated.
6. Bright Spark Electrical Services will have access to the property on the days agreed. The job duration quoted assumes vacant access and the absence of delays or disruptions by other trades. Any delays due to disruption or impeded access may result in additional charges.
7. Bright Spark Electrical Services will not be responsible for waste removal, unless specified.
8. Occupants will need to ensure that the floor spaces of all rooms are clear. Any delays due to unclear spaces will result in additional charges.
9. Certificates, where required, will be forwarded on receipt of full payment.
10. Parking permits are to be provided where required, otherwise parking costs will be added to the final invoice.
11. Any Parts or materials not supplied by Bright Spark Electrical Services will not be covered by our warranty if found to be defective, return visits will be subject to charges at our normal rate per hour.

Email Policy

To review read & see our Email policy

GDPR Policy

To review, read & see our GDPR policy & Complaints proceedure.

Errors and omissions excepted.

12th April 2026