01892 531 728
Fault Finding & Breakdowns
Finding an electrical fault is arguably a process of elimination, we have to question why something has happened, how has it happened, when did it happen and what has changed?
After we’ve processed the questions necessary, we will inspect the area to find signs of wear and tear, and look for other issues such as mechanical damage, signs of overheating, corrosion, burning or if there are any out of the ordinary noises.
Sometimes the process isn’t as simplistic as a visual check and some electrical testing will be essential, this is no problem for the team but can sometimes be a more time consuming process, nevertheless a necessary one. Once the problem has been identified the team will undertake the task to sort it to an above satisfactory standard.
We are also available over the phone on 01892 531 728 for any breakdowns or queries you may have. The line is open 6am until 10pm, and we will endeavour to get to you on the same day, if not the following day at the latest.
Unique to Karen and Bright Spark, we offer "remote assistance" either by telephone, Video Call on Facebook, or even FaceTime if you have an iPhone! Here a team member can identify the electrical issues with you over the video call and the team member will help address the fault. It seems more often than not that Karen or the team can guide you around finding the fault remotely and even fix the problem.
The use of remote assistance has become much easier in the modern day and is greatly convenient for the customer as it is a quick and easy process!
Karen and her team of electricians did a very good job in assessing our electrical circuits, modernising and upgrading our fuse boxes and ensuring compliance with the latest regulations. They were efficient and polite and, when they had finished the work, left the house tidy and in good condition
‘Excellent service, quick and very efficient. Tidy work. No problem recommending Karen and her team. Will definitely use these guys again!’
Prompt courteous service, with very competitive rates. I have no reservations to recommend this Company.
We found the service to be friendly and pro-active. We had an appointment quickly and the engineer was able to find the issue, which was not straightforward, within an hour and rewire the effected ceiling lamp and resolve the issue completely within 2 hours. Very methodical and accurate working - most appreciated!
We recently appointed BrightSpark Electrical Services for upgrading our home electrics. Initially their quotation submitted was very professional, every detail of work to be carried out was itemised. The work was completed very efficiently and very speedily. In fact a good tidy electrical job. I beleive in giving credit where it is due I would recommend Bright Spark Electrical Services not only for the work completed in my home, but also for their impressive record, which can be easily checked.