01892 531 728
Fault Finding & Breakdowns
Finding an electrical fault is arguably a process of elimination, we have to question why something has happened, how has it happened, when did it happen and what has changed?
After we’ve processed the questions necessary, we will inspect the area to find signs of wear and tear, and look for other issues such as mechanical damage, signs of overheating, corrosion, burning or if there are any out of the ordinary noises.
Sometimes the process isn’t as simplistic as a visual check and some electrical testing will be essential, this is no problem for the team but can sometimes be a more time consuming process, nevertheless a necessary one. Once the problem has been identified the team will undertake the task to sort it to an above satisfactory standard.
We are also available over the phone on 01892 531 728 for any breakdowns or queries you may have. The line is open 6am until 10pm, and we will endeavour to get to you on the same day, if not the following day at the latest.
Unique to Karen and Bright Spark, we offer "remote assistance" either by telephone, Video Call on Facebook, or even FaceTime if you have an iPhone! Here a team member can identify the electrical issues with you over the video call and the team member will help address the fault. It seems more often than not that Karen or the team can guide you around finding the fault remotely and even fix the problem.
The use of remote assistance has become much easier in the modern day and is greatly convenient for the customer as it is a quick and easy process!
This company was recommended by some people on the Streetlife website. I wanted new lights installed in my kitchen, dining room and conservatory. Karen got back to me within minutes of my email and both Ian and Robin proved to be efficient, friendly and tidy workmen. I will be keeping their business card handy for future use.
"I have had Bright Sparks at my property twice in the last six months to complete some electrical work. I have been blown away by the innovative efficient way I am communicated with the efficiency and ease of the process. The work has been carried out to a more than satisfactory standard and I found it to be extremely competitively priced. It is by far the best experience I have had with any service provider in forever. Thanks guys."
Karen and her team of "Bright Sparks" are wonderful to deal with and needless to say know their negatives from their positives with just a dash of earth . I would recommend their services to anybody.
We have been very impressed by Bright Spark Electrical Services. Karen Smith visited us to discuss our requirements and gave advice which cut our costs. The work was carried quickly and on time with excellent results. The areas affected were clean and tidy when the work was completed. We had a slight problem with a unit but it was dealt with as soon as it was reported. I have no hesitation in recommending this company and will definitely contact them again for any further electrical problems.
Karen and her team provide a very efficient, friendly and pro-active service with a smile! We would not hesitate in recommending Bright Spark and fully intend to use them in the future for our electrical requirements."